Chat Support Advisor Job at Snaphunt, United States

UUQ4TFZUSzNHalJmMlFlaDh4U1AxUEUweHc9PQ==
  • Snaphunt
  • United States

Job Description

The Role:

Company: Total Shape

Location: Remote

Monthly Salary: $1,200 – $1,500 (USD), depending on experience

Role Overview:

We’re looking for a friendly, detail-oriented Chat Support Advisor to join our customer service team. You will be the first point of contact for our customers via live chat, ensuring prompt, accurate, and helpful responses.

Key Responsibilities:

  • Respond to customer inquiries via live chat, email, and messaging platforms promptly.
  • Provide accurate information about our products, services, and policies.
  • Assist customers with troubleshooting issues and resolving concerns.
  • Maintain a professional, empathetic, and customer-focused tone at all times.
  • Escalate complex issues to the appropriate department when necessary.
  • Keep records of customer interactions and feedback to improve service quality.

What We Offer:

  • Competitive monthly salary of $1,200 – $1,500 .
  • 100% remote work opportunity.
  • Paid training and continuous learning resources.
  • Supportive and collaborative work culture.
  • Opportunities for career growth within the company.

Ideal Profile:

Qualifications:

  • Excellent written communication skills in English.
  • Previous experience in customer service, preferably in chat-based support.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and work in a fast-paced environment.
  • Basic technical troubleshooting skills.
  • Willingness to work flexible hours, including weekends if needed.

What's on Offer?

  • Work within a company with a solid track record of success
  • Flexible working options
  • Opportunity to make a positive impact

Job Tags

Full time, Remote work, Flexible hours,

Similar Jobs

YMCA OF SOUTHWEST FLORIDA.

YREADS Coordinator - Peace River Elementary Job at YMCA OF SOUTHWEST FLORIDA.

 ...Program management, as well as literacy skills, volunteer recruitment and retention. Manage volunteer recruitment training for YMCA READS! Program volunteers/mentors. Establish community and corporate relationships in order to promote the program Organize and... 

S&P Global

ETL QA Engineer Job at S&P Global

 ...with a similar mindset to join the organization.The Impact:As an ETL QA Engineer you will cooperate with members of both, Product and...  ....Collaborate with software engineers to design verification test plans.Design regression test suites and review with engineering,... 

City of Shelton

Finance Director Job at City of Shelton

 ...dynamic, collaborative, and team-oriented culture of committed professionals who share a passion for public service and are aligned with the City's values and mission. The Finance Director has the creative ability to develop sustainable financial strategies to support the... 

Sophos

Product Legal Program Manager Job at Sophos

 ...Role Summary Reporting to the Director of Product Legal, this role will support Sophoss Legal Department by managing and guiding key processes across product development, deployment, and intellectual property matters. Reporting to Director of Product Legal this role... 

Ripple

Director of Security Operations (San Francisco) Job at Ripple

 ...unlock incredible career growth opportunities, join us, and build real world value. In this role, you will build and lead a team of security professionals to deliver exceptional security solutions and operational processes designed to protect Ripple from internal and...