Croatian/English-Speaking Travel Agent Job at Apply2day, Fayetteville, AR

UkQ4SVV6dStIekZaMGc2dStSV08xZmM2eGc9PQ==
  • Apply2day
  • Fayetteville, AR

Job Description

Croatian/English-Speaking Travel Agent

Our client, a global leader in customer experience solutions, is partnering with one of the world's largest online travel platforms. We are looking for a Croatian/English-Speaking Travel Agent to join their team in Athens, either on-site or remotely. In this role, you'll support travelers and accommodation partners worldwide, ensuring smooth booking experiences and excellent service.

Key Responsibilities

Handle incoming customer and partner queries via phone, email, and chat in both Croatian/Bosnian/Serbian and English.

Assist with reservations, cancellations, modifications, and general travel-related issues.

Provide guidance on platform tools, policies, and procedures.

Log all interactions in the CRM system, ensuring accuracy and follow-up.

Identify issues, resolve them quickly, and escalate when necessary.

Maintain professionalism and empathy, particularly in stressful situations.

Consistently meet service quality and customer satisfaction goals.

Job Tags

Remote work, Worldwide,

Similar Jobs

Phantom

Remote Senior Customer Support Agent (Cards & Banking, Live Chat) Job at Phantom

 ...PayPal, Coinbase, and ChatGPT. Role Description Phantom is looking for a Senior Customer Support Agent to lead bestinclass live chat support for debit cards and banking. Youll handle complex, sensitive issues in real time, coach teammates, and continuously... 

AllSTEM Connections

Electronics Production Technician: Laser Alignment Job at AllSTEM Connections

 ...A technology solutions company located in Niwot, CO is seeking Electronics Production Technicians to perform alignment and calibration of electronic instruments. The ideal candidate should have an associate's degree in a related field and strong troubleshooting skills... 

MedExcellence

Certified Registered Nurse Anesthetist (CRNA) Job at MedExcellence

 ...Certified Registered Nurse Anesthetist (CRNA) at MedExcellence summary: The Certified Registered Nurse Anesthetist (CRNA) provides...  ...endoscopy procedures in a hospital setting, working day shifts with remote anesthesiologist supervision. Responsibilities include... 

Capital One

Senior Software Engineer, Full Stack (Java, AWS) Job at Capital One

 ...Senior Software Engineer, Full Stack (Java, AWS) Do you love building and pioneering...  ...with and across Agile teams to design, develop, test, implement, and support technical...  ...exempt or non-exempt status, and management level. This role is expected to accept... 

CGS Federal (Contact Government Services)

Portuguese Document Review Attorney (San Francisco) Job at CGS Federal (Contact Government Services)

2 weeks ago Be among the first 25 applicants Overview Portuguese Document Reviewer Contact Review (Washington, DC). Location: Remote. Start Date: Negotiable. Base pay range: $34.00/hr. This range is provided by CGS Federal (Contact Government Services). Your actual...