Athletico's Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.
Reporting to the Clinic Manager, the Patient Experience Coordinator is the owner of the patient's first and last impression and front-office experience and delivers first-class customer service throughout the patient's physical therapy journey at Athletico.
Benefits offered with this part-time position include: KinderCare Discount, Commuter Pre-Tax Transit & Parking, Retirement 401(k) with Per-Pay Company Match, SoFi Financial Wellness Tools & Loan Resources, HUSK Fitness Resources & Gym Discounts, Home, Auto, and Pet Insurance, Employee Assistance Program (EAP), Employee Discount Program, Bereavement Time Off & Resources (part-time and full-time employees), and more!
Essential duties and responsibilities include providing professional, friendly and compassionate service to all patients and physical therapy staff, managing clinic scheduling, providing new patient onboarding, obtaining verification of patient medical insurance information, coordinating communication of patient progress to physicians, assisting with management of patient expectations, organizing cultural moments, executing and reinforcing administrative and patient experience Standard Operating Procedures, and providing general office, receptionist, and clerical support.
Qualifications include a high school diploma or GED, excellent customer service skills, proficiency with MS Office, Outlook, and Excel, knowledge of healthcare insurance benefits and coverage preferred, experience with requesting and managing customer payments preferred, ability to read, write and speak English proficiently, ability to fulfill office activities including remaining stationary for extended periods of time, stoop/kneel/crouch, travel around the office, communicate with others, and use fine motor skills, and consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.
Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.
USD$ 15.00 Hr.
USD$ 23.50 Hr.
...arrangement Working time Full-time Legal entity 1048 JC Residential and Light Commercial LLC Apply now Recommend Job Model Maker I Job posted: 2025-11-24 JobID REF524G Bosch data privacy statement eRecruiting SmartRecruiters data privacy statement...
...customers and colleagues. Those stories are part of what makes this such a special place to work. \n Job Overview \n Our Asset Protection team uses advanced technology and analytics tools to reduce shortages and protect our companys bottom line. The Visual...
...Job Description Job Description Job Title: General Production Worker Job Description As a Production Operator, you will be responsible for handling and processing products on various production lines. This role requires the frequent handling of bags weighing...
...The Department of Military and Veterans Affairs (DMVA), Division of Homeland Security and Emergency Management (HLS&EM), is recruiting for an Emergency Management Specialist 2 in our Public Assistance Section! This position is in the General Government (GGU) bargaining...
A creative agency in Buffalo is seeking an Assistant Video Editor to support the video production team. You will assist in creating engaging videos, manage media files, and perform basic video editing tasks. Ideal candidates should hold a relevant degree or have comparable...