IT Help Desk Technician Job at Revel Staffing, Portland, OR

UURrTlZUcTFIREZkMHd1bjhodVAwUEEz
  • Revel Staffing
  • Portland, OR

Job Description

We are conducting a confidential search for an experienced IT Help Desk Technician to provide both remote and onsite support for end users across the Portland and Vancouver areas. This role is ideal for a skilled troubleshooter with strong technical knowledge and excellent communication skills. 

Key Responsibilities:

  • Provide remote and onsite end-user technical support (approx. 70% remote / 30% onsite).

  • Perform systems monitoring, reporting, and issue resolution.

  • Troubleshoot desktop, network, and cloud application issues quickly and effectively.

  • Support and manage Windows desktops and common business applications.

  • Assist with cloud services administration (Office 365, Google Workspace, Dropbox, etc.).

  • Configure and maintain networking systems including routing and firewalls.

  • Provide occasional support for VoIP, macOS, and Linux environments.

  • Maintain strong documentation of issues, resolutions, and system updates.

Qualifications:

  • 2+ years of IT helpdesk or technical support experience.

  • Strong troubleshooting and diagnostic skills.

  • Comprehensive knowledge of Windows desktop systems.

  • DataClear Certification (or equivalent) required.

  • Moderate knowledge of cloud platforms and networking/firewall administration.

  • Excellent communication skills, patience, and customer service orientation.

  • Must be based in the Portland/Vancouver area and able to travel to client sites as needed.

Compensation & Benefits:

  • Salary range: $85,000 – $125,000/year (based on experience).

  • Quarterly profit-sharing bonus.

  • Full employer-paid health insurance.

  • 401(k) retirement plan.

  • Paid time off (PTO).

  • Relaxed and supportive work environment.

Job Tags

Full time, Work at office, Remote work,

Similar Jobs

Sterling Federal Bank

Loan Escrow & Insurance Services Specialist Job at Sterling Federal Bank

 ...within the bank. The majority of our managers started out at entry level positions and have grown their...  ...excellent benefit package including paid health and dental coverage for the...  ...action required; and disseminates information to Management. Monitors and generates... 

Labcorp

Medical Transcriptionist Job at Labcorp

 ...Medical Transcriptionist at Labcorp summary: A Medical Transcriptionist at Labcorp transcribes and processes medical reports, pathology cases, and other healthcare documents with high accuracy and attention to detail. They collaborate with physicians, laboratories,... 

Emerald Therapy Center

Licensed Marriage and Family Therapist (LMFT/MFTA) Job at Emerald Therapy Center

 ..., you must hold an active Kentucky state license/s in one of the following credentials: Licensed Marriage and Family Therapist - LMFT/MFTA Previous experience in clinical counseling or social work setting preferred. As a valued member of our team, you'll receive... 

Dental office in Fort Lee NJ

Dental Assistant / Receptionist Hybrid Clinical/Administrative Role Job at Dental office in Fort Lee NJ

 ...days per week (Part-time or Full-time) No experience requiredwere happy to train you! Are you looking...  ...aspects of dentistry? Our group dental practice in Fort Lee, NJ is searching for a Dental Assistant / Receptionist to help keep both patient care and front desk... 

Total Quality Logistics

Entry Level Recruiter Job at Total Quality Logistics

 ...State Florida City Tampa Descriptions & requirements About the role: As a recruiter for TQL, you will own the entire candidate search process while managing the needs of your dedicated on-site hiring manager. Our Recruiting...