Job Description

The Transaction Coordinator / Client Care Coordinator plays a vital role in delivering exceptional service to clients from contract to close and beyond. This person ensures clients feel supported, informed, and cared for throughout their real estate journey while assisting agents with administrative tasks and communication. We’re looking for a proactive, organized, and extremely detail-driven professional who thrives in a fast-paced, learning-focused environment. As part of our team, you’ll contribute a positive, consultative mindset and a high standard of excellence. You’ll be responsible for managing real estate transactions from pending through closing, including handling deposits, coordinating inspections and repairs, tracking contractual deadlines, and ensuring all offers and counteroffers are properly approved and executed. Compensation:

• $65,000 - $75,000 salary plus bonus potential
• Benefits negotiable
• PT

Responsibilities:

• Serve as the primary point of contact for clients, providing regular updates and exceptional service
• Manage and nurture client relationships during and after transactions
• Coordinate home inspections, appraisals, and other service appointments
• Communicate with lenders, title companies, and cooperating agents to ensure smooth transactions
• Maintain accurate records in CRM systems and follow up on key dates
• Respond promptly to client inquiries and resolve any issues with professionalism
• Ensure a smooth, stress-free experience for clients from start to finish
• Update client information via the client database system, track transaction activities, and submit each necessary document to the office broker for file compliance
• Schedule home inspections and any necessary repairs, and assist in negotiations regarding repairs
• Oversee all administrative tasks regarding home buyer and seller transactions from executed purchase agreement to close
• Obtain the seller’s approval for the buyer’s offers and counteroffers to ensure the transaction process goes as quickly as possible
• Arrange for and attend events regarding the closing process, including moving schedules
• Manage post-closing systems and past client communication
• Keep lead agents informed regarding any problems or issues that need to be handled
• Manage all incoming/outgoing leads, prospects, & referrals, track sources of business & keep team numbers on track
• Manage calendars & appointments for multiple team members
• Consult & provide customer service for clients, negotiate inspection responses, & handle all closing issues
• Oversight of contracts through closing

Qualifications:

• Outstanding communication and customer service skills
• Highly organized with attention to detail
• Ability to manage multiple priorities and deadlines
• Tech-savvy (CRM systems, MLS, Google Suite, etc.)
• Calm under pressure and solution-oriented
• Highly detail-oriented and organized
• Excellent time management and follow-through
• Strong communication and problem-solving skills
• Knowledge of real estate contracts, deadlines, and compliance requirements
• Proficiency in transaction management software (Dotloop, Skyslope, etc.)
• Strong written & verbal communication skills
• Exceptional organizational & project management abilities
• Tech savvy; up-to-date with the latest office gadgets and applications, and able to navigate new systems quickly
• Able to multitask and prioritize daily workload - can work on multiple projects at once
• Exceptional critical thinking skills
• Independent working with the ability to work at a fast pace
• Detail-oriented and an enjoyment of completing a large volume of tasks
• Candidate will need to be willing to obtain a real estate license upon hiring (Agent will reimburse)
• Comfortable handling strong personalities

About Company: This position is being filled in partnership with Ciprani Consulting, a strategic hiring and business consulting firm that works closely with growing companies to place top-tier talent. Ciprani Consulting supports the recruitment process by identifying candidates who align not only with the role requirements but also with the company’s standards for values, professionalism, accountability, and long-term success. Qualified candidates will work directly with Ciprani Consulting throughout the initial stages of the hiring process before being introduced to the employer.

Job Tags

Contract work, Work at office,

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